Refund Policy

 

Refund & Return Policy

 


At NoteWall, we aim to provide a smooth and reliable experience for every customer.


 

Returns

 


We accept returns within 7 days of delivery. To be eligible for a return, the item must be:

 

  • Unused and in its original condition

  • In the original packaging

  • Not damaged or altered

 


 

Non-Returnable Items

 


Due to the nature of our product, we do not accept returns or refunds if:

 

  • The product has been used, applied, or installed

  • The protective layer has been removed

  • The item is damaged due to misuse or improper handling

 


 

Damaged or Incorrect Items

 


If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos.

We will provide a replacement or appropriate solution.


 

Refunds

 


Once your return is received and inspected, we will notify you.

If approved, your refund will be processed to your original payment method within 5–7 business days.


 

Shipping Costs

 

 

  • Customers are responsible for return shipping costs

  • Original shipping charges are non-refundable