Refund Policy
Refund & Return Policy
At NoteWall, we aim to provide a smooth and reliable experience for every customer.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must be:
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Unused and in its original condition
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In the original packaging
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Not damaged or altered
Non-Returnable Items
Due to the nature of our product, we do not accept returns or refunds if:
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The product has been used, applied, or installed
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The protective layer has been removed
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The item is damaged due to misuse or improper handling
Damaged or Incorrect Items
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with clear photos.
We will provide a replacement or appropriate solution.
Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Shipping Costs
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Customers are responsible for return shipping costs
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Original shipping charges are non-refundable